Game takes a long time to load

by koreanjesus222
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Original Post

Game takes a long time to load

★★ Newbie

And when it does it is very slow and kicks me off during play.  I have an iPhone 7S with plenty of storage.  App is up to date.  I've reinstalled as well and still really buggy. Please help, thank you.

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Re: Game takes a long time to load

Community Manager

Hey, @koreanjesus222 

 

Let us know if these steps below help improve it for you. Make sure you also go into the game's settings and try lowering the graphical slider down under preferences. That helps boost game performance.

 

iOS Mobile Troubleshooting

https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps/

 

If you linked up your game progress to Facebook, Google, or your Apple account you can safely delete the app and reinstall it without losing any progress. 

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