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Game freezing

by whurledpeas4all
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Game freezing

★ Apprentice

Something wrong with the servers tonight? Getting "can't communicate with our Network" every 5 minutes tonight.

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Re: Game freezing

Community Manager

@whurledpeas4all 

 

What graphical setting do you play on (Under Settings>Preferences when you're in game) and do you have an option to switch to another WiFi channel like 2.4 or 5.0? I have both options for my router and when I switched to the other one the errors went away. The graphical slider is related to performance, but may help if you're seeing slowish gameplay or freezing.



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Re: Game freezing

Community Manager

@whurledpeas4all 

 

Around the time of your post here, there were no issues on our side.

 

Check your connectivity, switch between mobile data and Wi-Fi.

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Re: Game freezing

★ Apprentice

Actually it does it daily, at least 10 times a day. I doubt very seriously it's on my end as I always play on wifi more than capable of handling the game and Madden is literally the ONLY app on my device that ever has connectivity, internet, or network issues. It's not me it's you. 😀

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Re: Game freezing

Community Manager

@whurledpeas4all 

 

What graphical setting do you play on (Under Settings>Preferences when you're in game) and do you have an option to switch to another WiFi channel like 2.4 or 5.0? I have both options for my router and when I switched to the other one the errors went away. The graphical slider is related to performance, but may help if you're seeing slowish gameplay or freezing.



Stay and Play.png
Message 4 of 4 (153 Views)
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