September 2021
Hello,
There was an issue on the intro stage of the Tour where if you lost the second event in the chain that costs 5 Tour keys to play, you were unable to progress since there was no way to re-earn the 5 Tour keys on that specific stage. Is this what you are experiencing? This should have been resolved for folks moving forward as of yesterday (as far as I am aware), but they were working to distribute the 5 Tour keys out to the folks who were affected by this before the fix went out.
Or is it the case that you have not been able to even attempt the second event in that chain because you did not receive the Tour keys from completing the first event and its Bonus Objective on that stage?
Can I also ask how long have you been stuck in this current situation?
Thanks.
September 2021
Hi,
Are you experiencing the same issue that this user is describing here, perhaps?
https://answers.ea.com/t5/Madden-NFL-Mobile/Madden-22-Mobile-Tour-Key-Bug/m-p/10692995#M52770
September 2021
Hey there,
You're absolutely correct! This happened after I lost the second event and I've been stuck in this situation for about a week or so.
September 2021
September 2021
Game crashes in middle of challenges costing me wins, upgrades and stamina
September 2021
@usbigdaddy3434 wrote:Game crashes in middle of challenges costing me wins, upgrades and stamina
This is due to you being mid-event while the Tour map events rotate/refresh. The Tour events currently rotate at the following times: 12 am, 3 am, 6 am, 9 am, 12 pm, 3 pm, 6 pm, 9 pm EST.
If you are in the process of still playing an event when the map rotates at one of those times, you will get kicked from the game without getting the rewards.
EA has been made aware of it and they are working on a way to prevent this from happening moving forward. In the meantime, try not to start an event around those event reset times, so you don't risk this happening again.
September 2021
The Tour keys were just distributed out to your account. Please check your account now to verify this.
Thanks.
September 2021
I had this same problem with little help from EA assistance
September 2021
I did not earn any keys for my first win so it’s impossible to play the rest of the game mode.
September 2021
Hey, Madden Mobile community.
If you didn't receive any keys from the first win and unable to continue playing the mode please DIRECT MESSAGE ME the following:
DIRECT MESSAGE ME:
How do I direct message you? Select my picture to pull up my profile.