September 2014
Solved! Go to Solution.
May 2015
Just wait 24 hours before contacting EA about it. I had a similar problem and contacted them right away, and was told that sometimes the system takes longer than normal to sync and items aren't available until up to 24 hours later. This can apply to cards won on auctions, points/packs purchased or awarded, and several other instances. It's frustrating to not get the items right away but it takes a bit sometimes.
If after waiting 24 hours you don't have the items you should, contact EA at this site http://help.ea.com . If it hasn't been 24 hours, the only thing they will do for you is tell you to wait until it has been 24 hours before contacting them. Good luck.
September 2014
September 2014
If you need assistance with a completed purchase, please contact our EA Help team (or our Game Advisors) by logging in here.
When contacting us, please include the following information:
February 2015
February 2015
@xDelVloNic wrote:
*i purchased 20$ worth of madden mobile cash and didnt recieve it, i purchased it and my game crashed, i went back into the game and didnt get the cash, but they took my money..
*Madden mobile
*Ipad
*25$ of itunes
*[edit: email address removed]
*20$ of madden cash
You can contact EA here.
You can live chat with an EA representative here.
May 2015
dont contac ea they will not help. contact itunes or google play they will refund you
May 2015
Just wait 24 hours before contacting EA about it. I had a similar problem and contacted them right away, and was told that sometimes the system takes longer than normal to sync and items aren't available until up to 24 hours later. This can apply to cards won on auctions, points/packs purchased or awarded, and several other instances. It's frustrating to not get the items right away but it takes a bit sometimes.
If after waiting 24 hours you don't have the items you should, contact EA at this site http://help.ea.com . If it hasn't been 24 hours, the only thing they will do for you is tell you to wait until it has been 24 hours before contacting them. Good luck.
May 2015
February 2017
Hey AlphaTrion if ur overall is 94 now u can come join my league its called "Bee & Friends" We just started but if any of u guys are interested feel free to apply but u must be over 90 overall.
February 2018
I got the notification saying that I bought madden cash but I never got it. This isn't the first time either. It has happened two other times to me and EA seems they don't care and doesn't want to help you it is pure BS.