Re: Did not get my Madden cash

by EA_Blueberry
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Original Post

Did not get my Madden cash

★★★ Newbie

Did not get my madden cash spent 9.99 for 1050 cash and it would not let me purchase a Easter promo for 9.99 it charged me but did not receive it waited about 3 weeks for the cash still did not come in I tried to contact but it will not let me please contact back cause the pack ends in a day.

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Re: Did not get my Madden cash

Community Manager

@Boommaster1011 

 

Did you check your Google Play or iTunes purchase history to see if it was successfully completed? If you did not receive the Madden Cash please contact our Live-Support team as soon as possible so they can grant the cash to your account. Be prepared to attach a proof of purchase to your case.

 

How to Provide Proof of Purchase

https://help.ea.com/en-us/help/account/how-to-provide-proof-of-purchase/#mobile

 

How to Contact Help in Madden Overdrive

https://help.ea.com/en/help/madden/madden-nfl-overdrive/get-help-madden-nfl-overdrive/#needhelp

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