August 2019 - last edited August 2019
Fast edit: we have a request for some more info.
@jonathan52504 @lewylew11 @dennisp280
Can those still affected post their device, OS & version?
August 2019
Wait what info do you need
August 2019
Galaxy S8 Android version 9 Kernel version 4.4.153.
FYI I have signed on with a different account on the same phone and there is no problem with that account.
Thanks for trying to figure this out for us!
August 2019 - last edited August 2019
I completed the Overdrive Academy events and it disappeared from my Programs but all of the overdrive captains and coaches are still locked for me. I created a guest account and it works fine. My home screen says 'Welcome' and does not mention the Competitive series. I have no unclaimed items.
Pixel 2, Android 9
August 2019
August 2019
I am having the same issues i have Samsung note 8 on android 9 and kernel 4.4
August 2019
August 2019
I have the same issues, @EA_David
Cannot complete any daily goals, none of the events show any progress, etc.... This is beyond frustrating. Have tried everything and customer service has not been able to help. I am experiencing this problem on both an iPad and iPhone.
August 2019 - last edited August 2019
Thanks for the info. Can anyone on android affected try logging into a 2nd device as a test and see if the issue persists? I suspect it will, and any confirmation will help.
@expiredfundip @BearBuddy34 Can you send me a DM with your UIDs? I have the UIDs for other folks, but yours aren't linked to your posting account right now.
@andyv013 Can I check you tried the same account on both devices? Can I check the model and OS version on these?
August 2019
I can't log in at all on my chromebook(screen just goes black). But that is another issue wasn't overly concern about it. I will try again.