Can play a game

by TranACtion
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Can play a game

★★★ Newbie

When I try to play or start a match I can not play a match

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Accepted Solution

Re: Can play a game

Community Manager

@TranACtion 

 

What exactly happens, does your app crash or does it sit there and do nothing?

 

Let us know what game mode/event you're playing, device your on, and whether these steps below help out at all (reinstalling the game can help, but make sure you're linked up with Google/Apple accounts to save progress). Thumbs up

 

Android Troubleshooting

https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/

 

iOS Troubleshooting

https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps

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Re: Can play a game

Community Manager

@TranACtion 

 

What exactly happens, does your app crash or does it sit there and do nothing?

 

Let us know what game mode/event you're playing, device your on, and whether these steps below help out at all (reinstalling the game can help, but make sure you're linked up with Google/Apple accounts to save progress). Thumbs up

 

Android Troubleshooting

https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/

 

iOS Troubleshooting

https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps

Blueberry.png
Message 2 of 2 (234 Views)

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