Re: Bug in game UL pack

by lkbroach
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Bug in game UL pack

★★★ Newbie

Hi

 

I have a UL pack in my unclaimed items. When I open it it shows tickets and UL banner but doesn't let me redeem it. 

 

I have to force close and reopen the game, and the pack is still sitting there unopened. 

 

It has been there for about a week and every day it does the same thing. 

 

Can this be fixed please. I followed contact us section and it keeps bringing me here I can't send a message direct to tech support. 

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Accepted Solution

Re: Bug in game UL pack

★★★★ Apprentice
@bobcs2 This issue is being addressed by EA. EA_Blueberry said that their trying to remove that issue from everyone's account that has the issue.
here's the link:
https://answers.ea.com/t5/Madden-NFL-Mobile/Ultimate-Legends-Won-t-Open-Pack/td-p/8985795/page/2

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Message 2 of 4 (478 Views)

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Re: Bug in game UL pack

★★★★ Apprentice
@bobcs2 This issue is being addressed by EA. EA_Blueberry said that their trying to remove that issue from everyone's account that has the issue.
here's the link:
https://answers.ea.com/t5/Madden-NFL-Mobile/Ultimate-Legends-Won-t-Open-Pack/td-p/8985795/page/2
Message 2 of 4 (479 Views)

Re: Bug in game UL pack

★★★ Newbie

Thank you for that link - appreciate the quick response. Hopefully the pack is removed soon but I would like my ul banner I only need 2 for Sayers lol 

Message 3 of 4 (450 Views)

Re: Bug in game UL pack

Champion

I still have 1 in Unclaimed Items 

Message 4 of 4 (356 Views)

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