Bug/Glitch

by footballryin
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Original Post

Accepted Solution

Bug/Glitch

★★★ Novice

So in Madden Mobile. My friend who is in my league sent me a pack and whenever i opened it and received the cards i went to go put them in a set and wenever they were in the set i always get an unknown error pop up. Kicks me out of the game and then the same pack with the same cards is still there waiting for me to collect it and i do this over and over? Help please?

Message 1 of 16 (665 Views)

Accepted Solution

Re: Bug/Glitch

[ Edited ]
★★★ Pro

Sorry that took so long! But I did finally get an answer and will be updating this until your problem is resolved. So, I have heard that the pack is simply processing and you need to keep trying to open the pack and eventually it will work. I have also heard that when there is a content update it will fix this problem. If you have any further questions feel free to ask.

Update: Try logging in with another device and opening the gift.

 

If I answered your question please hit the xp button and help me level up!

 

 

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Message 11 of 16 (1,959 Views)

All Replies

Re: Bug/Glitch

★★★ Pro

Restart your device and tell me how it goes.

 

If I answered your question please hit the xp button and help me level up!

Message 2 of 16 (664 Views)

Re: Bug/Glitch

★★★ Novice

Still keeps happening:womansad:




 

Message 3 of 16 (661 Views)

Re: Bug/Glitch

★★★ Pro

Is your account connected to facebook?

Message 4 of 16 (656 Views)

Re: Bug/Glitch

★★★ Novice

Yes

Message 5 of 16 (654 Views)

Re: Bug/Glitch

★★★ Pro

Uninstall madden then reinstall it.

 

If I answered your question please hit the xp button and help me level up!

Message 6 of 16 (647 Views)

Re: Bug/Glitch

★★★ Pro

anything?

Message 7 of 16 (643 Views)

Re: Bug/Glitch

★★★ Novice

Still keeps happening

Message 8 of 16 (642 Views)

Re: Bug/Glitch

★★★ Pro

I'll ask some people I know and I'll get back with you asap

Message 9 of 16 (634 Views)

Re: Bug/Glitch

★★★ Novice

Ok thank you very much for your help

Message 10 of 16 (632 Views)

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