January 2015
So in Madden Mobile. My friend who is in my league sent me a pack and whenever i opened it and received the cards i went to go put them in a set and wenever they were in the set i always get an unknown error pop up. Kicks me out of the game and then the same pack with the same cards is still there waiting for me to collect it and i do this over and over? Help please?
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January 2015 - last edited January 2015
Sorry that took so long! But I did finally get an answer and will be updating this until your problem is resolved. So, I have heard that the pack is simply processing and you need to keep trying to open the pack and eventually it will work. I have also heard that when there is a content update it will fix this problem. If you have any further questions feel free to ask.
Update: Try logging in with another device and opening the gift.
If I answered your question please hit the xp button and help me level up!
January 2015
Restart your device and tell me how it goes.
If I answered your question please hit the xp button and help me level up!
January 2015
Still keeps happening:womansad:
January 2015
Is your account connected to facebook?
January 2015
Yes
January 2015
Uninstall madden then reinstall it.
If I answered your question please hit the xp button and help me level up!
January 2015
anything?
January 2015
Still keeps happening
January 2015
I'll ask some people I know and I'll get back with you asap
January 2015
Ok thank you very much for your help