Blitz Tournament Bug - opponent disconnects

by misterspock78
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Original Post

Blitz Tournament Bug - opponent disconnects

★★ Novice

I'm posting here as requested by the EA help team, as apparently this is an issue that the Development team will need to investigate (case #45511495).

 

This bug has happened to me in all Blitz Tournaments so far. 

 

What happens is:

 

- My opponent disconnects from the game (disconnect symbol appears on their scoreboard)

- Unlike Overdrive games, I cannot continue selecting play and scoring

- Instead, the clock runs down to zero, and I can do nothing

- When the clock gets to zero, the app crashes, and an "Unknown Error" message appears on the screen

- When I re-start the game, I am credited with a loss due to disconnecting, and therefore lose one of my Blitz Tournament attempts.

 

As you can see from the screenshot attached, I have strong cell coverage and it is my opponent who disconnects, not me.

 

This is super frustrating as I have had to purchase extra attempts to replace those that are lost using Madden cash, but maybe that's why there's no real rush to fix the bug....Thinking 

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