Madden mobile black screen with background music playing

[Newton015]

@EA_David I could run overdrive without issues, but I just get a black screen with music in the background, it's been that way since day one of new update, have tried logging out
I'm on Xiaomi Redmi 6a with Android 8.1

[EA_David]

I do notice a shared chipset on a few of these devices, it might be a factor. 

[Newton015]

@EA_David Is there anyway I can work around it, without a different device

[BroncosNZ99]

I have this same issue on a new phone I bought an Oppo Reno Z. The EA logo flashes as usual, then the screen goes blank and after about 10 seconds you can hear the music start playing.

@EA_David 

[DPLAYER0077]

@BroncosNZ99Exact same problem here on a brand new phone well a couple months old. I played goofy overdrive with it but soon as this new game started absolute nothingness well except the audio... Man the money I will save from not playing this, I can buy me a new PlayStation or something like that and a new TV from the money  I will save not playing this!! Balls in your park EA, all I know is my league is getting better and better, soon I will be so far behind that there will be no point in even starting this season... So either way I will be saving around $600 to $1500 for other things or y guys fix this stupidity....

[BroncosNZ99]

@EA_David  any update on this?

[VegardKnight]

Hello guys.

I have the same problem on Redmi 6A. Android 8.1.0. All things up date and tried and still the same Black screen and music. Can You EA fix that? Thanks!!

[BroncosNZ99]

@EA_Davidany fix for this yet I spent money on the game and now can't play. 

[vClxtcher-]

@BroncosNZ99 I have same problem bro, any news on how to fix it

[CallmeDubT]

@EA_David You can hear the music but the game doesn't load