Re: Banned from Madden Mobile for no reason - please help!

by Everhart2008
Reply

Original Post

Re: Banned from Madden Mobile for no reason - please help!

★★★ Novice
It does not matter which device I use to attempt to log in to Madden - they all show my account is banned.

You may or may not be aware, but EA banned a ton of members including 4 from my league all at the same time about a week ago. They certainly meant to ban users, but their criteria may have been flawed and a lot of normal, daily users have been banned - myself included.

I am going thru the normal channels to try to get someone to examine my account and to tell me what they think I have done wrong, but so far it has been canned responses telling me that I was rightfully banned, but no one will actually tell me why.

All I’d like is for someone from terms of service team to talk with me and tell me what they think I’ve done wrong. These canned responses are not cutting it.
Message 11 of 12 (247 Views)

Re: Banned from Madden Mobile for no reason - please help!

★★★ Novice
I ended up having my ban overturned. It took a while but EA got it right.
Message 12 of 12 (208 Views)

Need help? We got you.

Here's how to find your Madden NFL Mobile User ID and get help.

View More