September 2019
Game keeps closing after the game either loads or finishes. It's completely at random. Anyone know a fix?
I've submitted a ticket but no response and constant closes
September 2019
What type of device are you specifically on and do any of these steps help out below?
Android
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/
If you linked up your game progress to Facebook, Google, or your Apple account you can safely delete the app and reinstall it without losing any progress.
September 2019
It's a Pixel 3 on Verizon. There's tons of people with the same problem. No one at EA has any type of Pixel with Android 10?
None of the steps helped
September 2019
Thanks for sharing the Muthead link, I see some reports in the Madden Mobile subreddit as well.
We're going to need to gather some information from players to send up to the Madden Mobile team:
Send me a PRIVATE MESSAGE with the following:
Android
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/
October 2019
I'm currently on Pixel 2 with Android 10 and ever since I upgraded to Android 10 2 weeks ago, it's intermittently crashing after I complete an event or right before the event starts. The biggest problem is when it's an overdrive event or H2H, LvL event. I automatically forfeit those and lose the stamina or points. I see tons of post on this but no response from EA that they acknowledge this issue or even working on the issue. The latest patch said they fixed some crashing bugs, but it's still crashing.
October 2019
Hey All,
I created a post and got Pixel/Android crashing to the top of the bug list yesterday. I know this is an issue for many users. We are investigating now. Will update when i have more.
October 2019
thank you! I sent a PM with so my specs and info you asked for. let me know if you need to send logs out try anything else