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Re: ACCOUNT LINKING MADDEN MOBILE 21

by EA_Blueberry
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ACCOUNT LINKING MADDEN MOBILE 21

★ Novice

Im trying to link my madden mobile account from my iPhone to my android, and when I went to login through Facebook it didn't login into my account however it made a new account on my android and I cant unlink it or try it again but I cant, and when I try to uninstall the app it loads up that account. Btw this is all happening on my android, I still have my account on my iPhone. Im really bad at explaining things but I hope you understand. 

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Re: ACCOUNT LINKING MADDEN MOBILE 21

Community Manager

@koreperc30 

 

You can only log into the game with the first account you logged in with. The Facebook login you're trying to use sounds like it's linked to a different EA account.

 

More information on account linking/un-linking: https://help.ea.com/en-us/help/madden/madden-nfl-21-mobile/save-your-progress-in-madden-nfl-21-mobil...

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Re: ACCOUNT LINKING MADDEN MOBILE 21

Community Manager

@koreperc30 

 

See if you can use the following info to unlink and relink to the correct account: 

 

https://help.ea.com/en-us/help/madden/madden-nfl-21-mobile/madden-nfl-21-mobile-info/

 

If required, click the following link to contact an Advisor: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

Please note the current changes to support: https://help.ea.com/en/help/faq/temporary-changes-to-support-options/

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Re: ACCOUNT LINKING MADDEN MOBILE 21

★ Novice
  1. I did those things and when I uninstalled and tried to login with my facebook it says “You previously logged in to Madden NFL 21 Mobile with facebook”. Then it says would you like to continue but im trying to log out that and put in my login information manually 
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Re: ACCOUNT LINKING MADDEN MOBILE 21

Community Manager

@koreperc30 

 

You can only log into the game with the first account you logged in with. The Facebook login you're trying to use sounds like it's linked to a different EA account.

 

More information on account linking/un-linking: https://help.ea.com/en-us/help/madden/madden-nfl-21-mobile/save-your-progress-in-madden-nfl-21-mobil...

MobileLinking.JPG

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