-260,000 journey points

[5rrej35lavwh]

I've been playing the new journey promo non stop for 3 weeks grinding arena for points... even finished 1st in arena last reset... to move my way up the leader board in the journey tournament and one morning I woke up and received a notice that -260,000 we're being deducted from me... i am devastated and would like to know why ? I spend alot of money on this game to collect top rewards and spend hours playing this game for the same reason...... i contacted ea.help and they had me on hold for half hour just to tell me they couldn't help me to go to the forums so here I am.... can any please help me please?

[EA_Barry · Accepted solution]

@5rrej35lavwh 

We cannot undo this action or provide any other information about individual cases publicly here on AHQ.

You can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

Thanks.

[EA_Barry · Accepted solution]

@5rrej35lavwh 

We cannot undo this action or provide any other information about individual cases publicly here on AHQ.

You can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

Thanks.