madden 23 - Must be signed in to access online features

by FinesseUF
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Original Post

madden 23 - Must be signed in to access online features

[ Edited ]
★★★★★ Novice

When the game first released at 12 I went to login and it wouldn’t let me connect to the servers to play anything online, so I just assumed it was because everyone was on the game at once. But still everytime I go to try and login and play online it says I can’t connect to the EA servers.

Message 2 of 677 (52,887 Views)

cannot log in to ea account on ps4 or 5 for madden 23

★★★ Newbie

keep getting an error stating that you need to be logged into your playstation network and ea account to access title info. worked earlier now is isnt working at all again on either system

Message 1 of 677 (52,513 Views)

Re: madden 23 can’t connect to servers

Community Manager

Hey there, @FinesseUF 

 

I'll try to help with this. Please let me know what platform you play on and if a wired or wireless connection is being used. Thanks

Aljo.png
Message 3 of 677 (52,853 Views)

Re: Unknown login error occurred

★★★★ Novice

I’m having the same problem too. PS5. I’m wired in, but most of the times I launch the app this appears. 

Message 4 of 677 (52,608 Views)

Re: madden 23 can’t connect to servers

★★★★ Novice

I have been having the same problem on PS5. Worked for a little bit, but not really today. 

Message 5 of 677 (52,833 Views)

Re: madden 23 can’t connect to servers

★★★ Newbie
@EA_Aljo Im having the same problem , I just downloaded the trial brand new xbox series s , cant sign in into madden just says disconnected from servers
Message 6 of 677 (52,788 Views)

Re: cannot log in to ea account on ps4 or 5 for madden 23

Community Manager

Hi @Kingslayer_6988

 

Have you tried resetting the password for your EA Account to see if that helps? Sometimes setting a new password can do the trick with issues like this. 

 

For more info on how you can reset it check out the EA Help website. Let me know if you're still having trouble logging in after that. 

 

Thanks! 

Kent.png
Message 7 of 677 (52,447 Views)

Re: cannot log in to ea account on ps4 or 5 for madden 23

★★★★★ Novice

I'm having the same problem as the original poster. I have reset my password, reset my router, reset my Playstation, deleted & uninstalled the application multiples times and have yet to access the EA servers.

Message 8 of 677 (52,429 Views)

Re: madden 23 can’t connect to servers

★★★★★ Novice

I'm having the same problem on PS4.

Message 9 of 677 (52,742 Views)

Error Messages on PS4 Preventing Online Play

★★★★★ Novice

When I open Madden 23, I am greeted by an error message stating "In order to access the online features for this title your account on PlayStation Network must be signed into the EA servers". If I try to access any online modes (MUT, Franchise, Face of the Franchise, Online H2H, The Yard, etc.) I am greeted by the same error message followed by a second error message stating "Unknown login error occurred". This issue has been persistent since the early access launched at midnight EST the other day, meaning I have not yet gotten to play this game that I paid $100 for online. I have tried resetting both my PS4 & router multiple times, I've tried deleting the game and reinstalling, I've tried changing my DNS settings, I've tried restoring my system to default settings, I've tried deleting my Madden 23 save data, I have tried everything I can think of and that the internet has told me. Any assistance would be greatly appreciated.

Message 10 of 677 (52,383 Views)

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