August 2022 - last edited August 2022 by EA_Illium
August 2022
keep getting an error stating that you need to be logged into your playstation network and ea account to access title info. worked earlier now is isnt working at all again on either system
August 2022
Hey there, @FinesseUF
I'll try to help with this. Please let me know what platform you play on and if a wired or wireless connection is being used. Thanks
August 2022
August 2022
Hi @Kingslayer_6988,
Have you tried resetting the password for your EA Account to see if that helps? Sometimes setting a new password can do the trick with issues like this.
For more info on how you can reset it check out the EA Help website. Let me know if you're still having trouble logging in after that.
Thanks!
August 2022
I'm having the same problem as the original poster. I have reset my password, reset my router, reset my Playstation, deleted & uninstalled the application multiples times and have yet to access the EA servers.
August 2022
I'm having the same problem on PS4.
August 2022
When I open Madden 23, I am greeted by an error message stating "In order to access the online features for this title your account on PlayStation Network must be signed into the EA servers". If I try to access any online modes (MUT, Franchise, Face of the Franchise, Online H2H, The Yard, etc.) I am greeted by the same error message followed by a second error message stating "Unknown login error occurred". This issue has been persistent since the early access launched at midnight EST the other day, meaning I have not yet gotten to play this game that I paid $100 for online. I have tried resetting both my PS4 & router multiple times, I've tried deleting the game and reinstalling, I've tried changing my DNS settings, I've tried restoring my system to default settings, I've tried deleting my Madden 23 save data, I have tried everything I can think of and that the internet has told me. Any assistance would be greatly appreciated.
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