Madden 22 Freezing Error (Steam-PC)

[EA_Illium]

Hey @APB_114 Apologies in the delay, I don't see an immediate issue that would cause 22 to crash, Can you try the following to see if this continues?

• System File Checker tool  
• Check for Windows and GPU updates   
• Set Origin and Madden to run as admin in Compatibility settings
• Disable Origin in-game overlay and any other running overlay  

If you continue to run into crashing issues, try putting your device in a Clean Boot then check if 22 still crashes. 

[MochaPlayz829]

I've tried the above steps and the game still freezes at random points. No error messages indicating what crashed. Any other suggestions?

[EA_Illium]

Hi @MochaPlayz829 Would it be possible to get a DxDiag?

[APB_114]

@EA_Illium I'm also still having the same issue.

[EA_Illium]

@APB_114 Apologies to confirm where you able to go through the steps I posted previously? (https://answers.ea.com/t5/Technical-Issues/Madden-22-Freezing-Error-Steam-PC/m-p/11207543#M4377)

[bd58680c753182cd6a8b71f78e178eca]

I did the above steps you posted. I have updated all drivers to make sure, I have restarted my PC, The computer, the router. I have tried everything from these forums and every time I try to play anything online the game crashes. My PC is only a few months old and I has the GTX Super card, more than enough RAM, hard drives are solid state, I run an 8k monitor. I dont know why this is the ONLY game that gives me issues. I dont get any error messages, it simply crashes when I click play online in any mode. Yes I have tried default settings in madden. This is getting a bit crazy to spend the money on the game and for it to not work online not even once is a shame. After reading so many posts all over that it seems this is a common problem with no fix in the near future. Can we please get an update to the game a no kidding fix or refunds? 

[EA_Illium]

Hi @bd58680c753182cd6a8b71f78e178eca  Would it be possible to get a DxDiag?

[APB_114]

@EA_Illium It still freezes sometimes after completing those steps.

[EA_Illium]

@APB_114 Thank you for the update, to check would it be possible to run Task Manager while playing to see if the game or any other program spike in resource usage when the game crashes?

[MochaPlayz829]

Here it is