April 2020 - last edited April 2020 by EA_Blueberry
Madden 20. I cannot connect to the EA server to play superstar KO. I receive an error: "the account is invalid", once I clear that. I receive an error that says cannot access EA server. Has anyone had this issue?
EA_Blueberry: Added the account is invalid" to title
Solved! Go to Solution.
May 2020
Hey, all.
If you're receiving an "Invalid Account" message, please try resetting your password for your account at Help.EA.com, Origin.com, or EA.com. Once done, try re-launching the game to see if you continue to get the error.
Still getting the error? Please contact our Support team via the options below so they can pull up your account to check on why you're still getting that message.
How to Reset your Password
https://help.ea.com/en-us/help/account/if-you-forgot-your-ea-account-id-or-password/
April 2020
Hey there! I want to help you out with this but will need a little bit more information so we know how to get it fixed for you.
April 2020
It won’t let me play my franchise mode
April 2020
Mine saying invalid account and I have rebooted everyrhing
May 2020
I have the same issue. I have played the game for months and now have the error.
i use an Xbox One
please help!!!
May 2020
Hey, all.
If you're receiving an "Invalid Account" message, please try resetting your password for your account at Help.EA.com, Origin.com, or EA.com. Once done, try re-launching the game to see if you continue to get the error.
Still getting the error? Please contact our Support team via the options below so they can pull up your account to check on why you're still getting that message.
How to Reset your Password
https://help.ea.com/en-us/help/account/if-you-forgot-your-ea-account-id-or-password/
July 2020
September 2020
Still not working I reset password and restarted game and still saying it
September 2020
September 2020
I just got off of a chat with EA about this issue. I cannot connect to Madden or 2 different Plants vs Zombies game. After going through all of my security info, the tech said that my info wasn’t correct and they could do nothing for me. I am sick of EA, this is a problem with their servers and the users shouldn’t have to pay the price for this.