solo battle points not rewarded

[Knight008]

Product: Madden NFL 20
Platform:Microsoft XBOX One
Which console generation do you have? XBOX One
What is your gamertag/PSN ID? biigd1978
Date/time issue occurred 12/17/2019 6:30pm est
What type of issue do you have? Gameplay
Which mode has this happened in? Ultimate Team
Which part of the mode? Solo Challenges
Summarize your bug I won against the second team in solo battles 21-0 during the game I received a notification saying to restart to apply live content. After the game I got the screen saying that my game was being processed. After a minute I went back in and saw a DNF. I played another game and it shows points for that game but I didn't receive them on my total points.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Play the game.
What happens when the bug occurs? I did not receive my solo battle game points.
What do you expect to see? total points accurate.
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB

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here is the screen shot after all games played. 

https://gamerdvr.com/gamer/biigd1978/screenshot/14201256

[ArachnidHog]

Product: Madden NFL 20
Platform:Sony Playstation 4
Which console generation do you have?
What is your gamertag/PSN ID?
Date/time issue occurred 12)16
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Ultimate Team
Which part of the mode? Solo Challenges
Summarize your bug No rewards counting solo battles and challenges
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Play any solo battle or challenge and not giving rewards
What happens when the bug occurs? When returning from battle or challenge says please wait while we process last game
What do you expect to see? My rewards
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB

‌

Product: Madden NFL 20
Platform:Sony Playstation 4
Which console generation do you have? PlayStation 4
What is your gamertag/PSN ID? Arachnidhog
Date/time issue occurred 12/16 9:45 ct
What type of issue do you have? Exploit
Which mode has this happened in? Ultimate Team
Which part of the mode? Solo Challenges
Summarize your bug Played featured opponent for solo battles week of 12/16/19 won 56-0 after game ended. Main scream said wait while we process your last game, game availability went away and never had game points to my solo battle score.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Play solo battle featured, destroy them, exit game after completion, get screwed
What happens when the bug occurs? Pop up says game is being processed. Please wait
What do you expect to see? My battle score increasing with the points I earned.
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB

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[Stormzero5]

Its happened to me as well its complete *

[EA_Kent]

Hey @Knight008. 

The Madden team is currently investigating these issues that have been happening with Solo Battles. Thanks for sending up this report. 

/Kent

[dankbear89]

Product: Madden NFL 20
Platform:Microsoft XBOX One
Which console generation do you have? XBOX One S
What is your gamertag/PSN ID? Stonedteddy89
Date/time issue occurred 12-18-19 2:09 pm pst
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Ultimate Team
Which part of the mode? Solo Challenges
Summarize your bug I beat a challenge and it doesn’t count it and won’t give me my stars or let me play the next challenge in the sequence
How often does the bug occur? Occasionally (10% - 49%)
Steps: How can we find the bug ourselves? Not sure
What happens when the bug occurs? I lose two to three challenges back of stars
What do you expect to see? This not happening anymore
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB

‌

Abc

[GaGator706]

Happened to me as well

[GaGator706]

Please help

[EA_Kent]

Hey @GaGator706. 

It looks like that game was counted as a DNF. Did the connection drop while you were playing? 

/Kent

[GaGator706]

Yes in the fourth quarter but my internet connection was fine just my connection to EA servers!

[GaGator706]

Not going to help me?