Mut Squads Eternal Loading Screen

[bowdowndjango]

Why whenever I try to run some games of Mut Squads do I always not matter the day keep getting hit with an infinite loading screen? Like it’s a pain having to close the app 5x just to get into 1 GAME. Oh and let me not forgot the occasional 1-2 loses that I get every couple of times I close the application because the loading screen BUGGED OUT.

[EA_Blueberry · Accepted solution]

@Trinks-PA 

Are you and your buddies all playing on different networks and do you know if everyone has a moderate or OPEN NAT setting for their PS4s?

Let me know if opening up ports on the router's admin panel helps alleviate some of those eternal loading screens. When you get into your router settings, check to see if there's a firmware update too.

Ports for EA games

https://help.ea.com/en-us/help/faq/opening-tcp-or-udp-ports-for-connection-issues/

[EA_Blueberry]

@bowdowndjango 

Let's get this fixed, which platform do you play on and do you have the game installed to an external hard drive?

[Trinks-PA]

Is there a fix for this yet? I’ve tried 6 times today at different times and got stuck on the loading screen every time. 

[EA_Blueberry]

@Trinks-PA 

Which platform do you play on and have you tried anything from your side to see if you could fix or at least minimize it? we're not seeing a wide range of reports on this outside of general connectivity issues.

Do these steps below help you out at all?

Connection Troubleshooting

https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/

[Trinks-PA]

Hi, thanks for responding and I play on PS4 and I only have this problem for mut squads. I play a lot as well including salary cap and DC and the eternal loading screen seems to only happen for squad games. Everyone I play with also sees this issue frequently in squads as well. Usually end up having to close the app and restart at least once any time we try to play. Hope this helps find out the issue. 

[EA_Blueberry · Accepted solution]

@Trinks-PA 

Are you and your buddies all playing on different networks and do you know if everyone has a moderate or OPEN NAT setting for their PS4s?

Let me know if opening up ports on the router's admin panel helps alleviate some of those eternal loading screens. When you get into your router settings, check to see if there's a firmware update too.

Ports for EA games

https://help.ea.com/en-us/help/faq/opening-tcp-or-udp-ports-for-connection-issues/

[wag619]

@EA_Blueberry It’s not the problem. It’s not our network. I think it’s your game. This bug has even in the game for 2 years. INCREDIBLE!!!

[CrazyJoseph90]

Im also suffering with this issue. Game is constantly loading while waiting to get in a match. Only thing you do is close the game. Ive played 3 squads and two times I got stuck at the pre game loading screen. I have open nat

[T_BAG_VENGEANCE]

It is insane thqt this is still an issue and EA gives us things to troubleshoot on our end. It has been years qith the same problem, it is very clearly your game.

[helgardw]

I'm on Xbox Series X and the game is on the internal ssd. The problem is not on our end guys.