Madden 20 - Connection to peer has been lost

[The_Black7Jesus]

@EA_Blueberry It’s ppl disconnecting from the internet when they are losing and it’s guvim the loss to the wrong team. It’s happened too many times at the worst time for me to think it’s coincidence or my server

[EA_Blueberry]

@The_Black7Jesus 

If you suspect it's cheating please report them to our Terms of Service team via this method: https://help.ea.com/en-us/help/faq/report-players-for-cheating-abuse-and-harassment/

Is there any way you can private message me the results of a UO Trace so I can see how your connection is reaching our servers? If it's constantly happening to you I want to try everything we can to verify this is not a local network hiccup. It can be downloaded from the article below.

Basic Connection Troubleshooting

https://help.ea.com/en/help/faq/connection-troubleshooting-basic/

[Greengage22]

Exactly im havingbthe same problem i feel cheated thatbwe baught a defective product and get nothing in return .they told me 2 ports were closed and askbcomcast to open them ....still same crap

[Greengage22]

Im hard wired i get messages that say the cable is disconnected when its half way across the room I did the uo trace and the rep explained there are 2 closed ports that need to be open .i called comcast they opened the ports.... now im still having the same issue like he said i love the game alot but this is crazy i have given out so manny free wins ....YOU ALL SHOULD Value the FEW customers you have left and fix this issue

[Crazydevilfan17]

Product: Madden NFL 20
Platform:Sony Playstation 4
Which console generation do you have? PlayStation 4
What is your gamertag/PSN ID? crazydevilfan17
Date/time issue occurred 9/30/19
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Online head to head
Summarize your bug When connecting to the game is terminates my connection
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Play any online mode
What happens when the bug occurs? It say “ connection to the opponent has been lost” and sends me back to the main menu
What do you expect to see? The start of the game
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB

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Product: Madden NFL 20
Platform:Sony Playstation 4
Which console generation do you have? PlayStation 4
What is your gamertag/PSN ID? Crazydevilfan17
Date/time issue occurred 9/30/19
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Online head to head
Summarize your bug When loading into a game I lose connection with my opponent
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? Playing any online mode
What happens when the bug occurs? It’s say” connection to your opponent has been lost” and sends me back to main menu
What do you expect to see? The start of the game
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB

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[Maddenstar2222]

Would anyone like to explain why I am up 30 points 3 games in a row.. Make all three players quit and I still get the loss in squads? Took me out of the playoff spot. One ws in the divisional game. Not going to play this * anymore until you fix this. I've played madden since 1998.. This is unacceptable.

[Pack-Hunter91]

Same thing has happened to me twice on xbox one x during the weekend tournament 

[fourPLUS21]

Greengage22 makes a great point..

Haven’t read a better comment in this thread until this one. Their customers are dropping like flies and it’s time THEY figure out what THEY have done. The EA replied keep repeating themselves and keeps getting the same responses about how his/her suggestions ARENT WORKING. figure this out EA/PS4

[boneless5050]

Opponent disconnects before game starts, but I get the loss in MUT Seasons. Anyone else have this problem? It's happened to me twice today.

[Ajhoturnot]

Product: Madden NFL 20
Platform:Sony Playstation 4
Which console generation do you have? Playstation 4 Pro
What is your gamertag/PSN ID? Shot0fdat-ak
Date/time issue occurred 10/18/19
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Online head to head
Summarize your bug I'm getting really frustrated my connection has never shut off or disconnected and 3 times this happen and is ruining my record. I get matched into a online head to head game and before the game starts it says "connection to peer has been lost" my connections is 100% good nothing shuts off and I'm getting losses for it and I'm sick of it l. U need to look into this I could be 15-3, it's not fair got 3 losses for not playing
How often does the bug occur? Occasionally (10% - 49%)
Steps: How can we find the bug ourselves? I dont know
What happens when the bug occurs? I get losses of games I dont quit or lose connextion
What do you expect to see? You need to take the 4 losses I got for no reason it's not fair.
PS4 Crash Reporting: Please copy the text you put in the crash report here. Connection to peer has been lost
What is the AMD or Nvidia Model Number of your graphics card? Idk
Enter RAM memory size in GB Idk

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Product: Madden NFL 20
Platform:Sony Playstation 4
Which console generation do you have? Playstation 4 Pro
What is your gamertag/PSN ID? Shot0fdat-ak
Date/time issue occurred 10/18/19
What type of issue do you have? Exploit
Which mode has this happened in? Online head to head
Summarize your bug I'm getting really frustrated my connection has never shut off or disconnected and 3 times this happen and is ruining my record. I get matched into a online head to head game and before the game starts it says "connection to peer has been lost" my connections is 100% good nothing shuts off and I'm getting losses for it and I'm sick of it l. U need to look into this I could be 15-3, it's not fair got 3 losses for not playing
How often does the bug occur? Occasionally (10% - 49%)
Steps: How can we find the bug ourselves? Take the losses away that I didnt get
What happens when the bug occurs? I get loses
What do you expect to see? See my 3 losses away from my record
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB

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