Did not receive pack

[Richiedasilva17]

I bought an elite player pack and did not receive it

[Moskolonel · Accepted solution]

Hi @Richiedasilva17 

If you don't receive an item or money on your game, only EA Assistance can help you. Try to contact them by mail, phone ,chat.... but unfortunately we can not do much more on this community forum.

https://help.ea.com/en/

I warn you that there is a lot of waiting right now and they are working on it.

Good luck!

If we have answer to your question please accept solution, if you like a post please granted xp .

[Moskolonel · Accepted solution]

Hi @Richiedasilva17 

If you don't receive an item or money on your game, only EA Assistance can help you. Try to contact them by mail, phone ,chat.... but unfortunately we can not do much more on this community forum.

https://help.ea.com/en/

I warn you that there is a lot of waiting right now and they are working on it.

Good luck!

If we have answer to your question please accept solution, if you like a post please granted xp .