2 Issues - Launching and Crashing

[helgardw]

Hi, kindly asking EA's assistance on these issues -

1. Not the biggest problem but game crashes when I launch it in Fullscreen. I can launch it when I press 'alt-tab' when it's busy loading on startup. So there is a workaround but I'd still like to resolve the issue because when it does crash in full screen it requires me to completely restart my PC.

2. This is the biggest issue that causes in-game problems. Usually during or after loading of a game. Game crashes and gives me a 'DirectX Error'. I've tried to search through forums and youtube, etc but I can't seem to get a fix for it. Very frustrating. Took a screenshot and attached it, please have a look.

Thank you, much appreciated.

[EA_Barry · Accepted solution]

@helgardw 

Your GT 640 GPU does not meet the system requirements, a clean reinstall of your video drivers may allow you to play but performance will not be ideal:

MINIMUM REQUIREMENTS

OS: 64-bit Windows 7/8.1/10
Processor (AMD): FX-4330 or Equivalent
Processor (Intel): i3-4350 or Equivalent
Memory: 8 GB
Graphics card (AMD): Radeon RX 460 or Equivalent
Graphics card (NVIDIA): GeForce GTX 660 or Equivalent
DirectX: 11 Compatible video card or equivalent
Online Connection Requirements: 512 KBPS or faster Internet connection
Hard-drive space: 48.5 GB

[EA_Barry · Accepted solution]

@helgardw 

Your GT 640 GPU does not meet the system requirements, a clean reinstall of your video drivers may allow you to play but performance will not be ideal:

MINIMUM REQUIREMENTS

OS: 64-bit Windows 7/8.1/10
Processor (AMD): FX-4330 or Equivalent
Processor (Intel): i3-4350 or Equivalent
Memory: 8 GB
Graphics card (AMD): Radeon RX 460 or Equivalent
Graphics card (NVIDIA): GeForce GTX 660 or Equivalent
DirectX: 11 Compatible video card or equivalent
Online Connection Requirements: 512 KBPS or faster Internet connection
Hard-drive space: 48.5 GB

[helgardw]

@EA_Barry Okay, thank you