December 2018
Hey all,
If you're missing any items make sure you double-check the auction house, binder, sets, and your roster (including your 2nd/3rd stringers). If you're having some trouble locating that item, we'll need to have our Live-Support team pull up your account and track down where it went.
You can reach our Live-Support team by live-chat, phone, or email HERE
January 2019
i'm the same problem :/
January 2019
I'm having the same issue and after reading through this thread, seems like there's still no fix...
January 2019
If you're still missing the MUT Team Captain please reach out to our Live-Support team and they'll be able to get this taken care of for you.
Click here to speak with an EA Advisor
February 2019
not a problem my issue is with madden ultimate team i am currently level 54 and have not recieved my team captian. Along with the game showing i haven't completed the campaign mode on the daily rewards as well i have completed many wins with the 70 overall and it not clearing that as well
February 2019 - last edited February 2019
I've contacted EA support multiple times with no help so far. They said there's nothing they can do at their end because everything seems to be fine on my account.
Don't know what to do further to be honest.
November 2019
Ea support does not care they only want to know as a want to know how many of us have had this problem. they wont fix?
April 2021
I had this problem, went on Chat with an adviser, and they still didn't solve it.
April 2021
Hi, @richthekeeper
There is an option to swap out the team captain, you might want to check to see if there is a different team captain in our item binder. Our Support team cannot swap out team captains as there is a feature in game to do that.
I'm going to close this discussion down since it's from 2018. If you still need some clarification on this please create a new post and someone will reach out to help you.