September 2018
So I recently got a new xbox one x and I reinstalled madden to okay, and it asked me to sign in into an old email account, but when I enter my new email into the prompt it says it’s a “duplicate” email. I have updated the email online and everything checks out on the origin account online but it won’t update on the console. Please please help me
Solved! Go to Solution.
September 2018
Please make contact with an EA Game Advisor so we can be sure all is well on our side.
Once the EA side is confirmed good, if you still have an issue, you can contact Microsoft to check their side of things.
Click the following link to get started: https://help.ea.com/en/contact-us/
For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/
Thanks.
September 2018
Moved to Madden 19 forum.
Fasten your seatbelts, drive responsible and follow AHQ rules.
Если вы проживаете в Крыму, ознакомьтесь со специальной темой.
Я не являюсь сотрудником Electronic Arts/I am not EA employee.
September 2018
When you log in at the following link, does everything look okay?
Do you have an EA Access subscription?
September 2018
Yes everything is currently up to date. I even made a secondary email just so I could play but when I asked to send a code to my “current email” nothing happened. I however do not have an EA subscription.
September 2018
Please make contact with an EA Game Advisor so we can be sure all is well on our side.
Once the EA side is confirmed good, if you still have an issue, you can contact Microsoft to check their side of things.
Click the following link to get started: https://help.ea.com/en/contact-us/
For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/
Thanks.
April 2019
Trying to. Make an online franchise with current rosters but every time I try to connect to ea it wants to update my email. Every time I try to type in my email I use it keeps saying duplicate email.
March 2020
I Can't sign in to eaports madden 19 sever