Re: Empty Friendlist

by EA_Barry
Reply

Original Post

Re: Empty Friendlist

[ Edited ]
Community Manager

@MooreToExpext

 

Thanks, that is good info.

 

@EQ-Fitzo@strongarmplayaa@Arussel1@MooreToExpext@babyj5261985@STiXnPwNZ@zagreat1@Fetti1969

 

Can you all reply with the following [EDITED] details please?

 

  • PSN ID:
  • Persona ID:
  • Game Version Installed:
  • Digital/Physical:
  • Timestamp (e.g 24th Aug 21:45 PST):
  • Does friend have game installed:
  • Friends PSN ID:
  • Your Region:
  • Region of friend if known:

Thank you.

 

*marked as solution for player visibility

barry.png
Message 11 of 38 (2,762 Views)

Not able to invite a friend h2h

★★★★ Novice

Same for me, and my 60 other players in the league .... can’t play certain players despite being online, and you can’t invite them to play either... plz advise

Message 12 of 38 (2,743 Views)

MUT doesn't show friends online or connect to games

[ Edited ]
★ Novice

Hi, I've been having problems the last couple days where Origin shows my normal friends online (and 1 playing Madden 19), however, when I launch Madden, I do not see them as online, and cannot connect to any MUT games. (it gets stuck at "searching for games", with an estimated wait time of 10 seconds, and then nothing, even after six-seven minutes..

 

Any ideas on how to fix?

 

edit: Forgot to mention this was PC.

Message 13 of 38 (2,695 Views)

Re: MUT doesn't show friends online or connect to games

★ Novice

Just an update, I tried running as administrator, no change. I can play singleplayer stuff normally, but MUT shows 0/0 friends online when I try to connect to that.

Message 14 of 38 (2,690 Views)

Playing a friend that’s not on the list but online

★★★★ Novice

Good evening,

 

this morning, I attempted to play a friend who I’m friends with and was online, and showed he was online on the box, but was not on my friend list. I was unable to play with him. I attempted through the Xbox to invite him to a game. And. Was unable to do so. Previous maddens we have to go through pages to find the player... might be an option to bring back. I reached out o ea... went through proper channels, even deleted the game and re downloaded... I run 2 leagues and so I have 64 players I oversee... please advise... 

 

[edit: email address removed]

Message 15 of 38 (2,672 Views)

Re: MUT doesn't show friends online or connect to games

★ Novice

anybody else?

 

Message 16 of 38 (2,667 Views)

Re: MUT doesn't show friends online or connect to games

★★★ Newbie

I'm having the same problem. I don't see my online friends on head to head. It's getting on my nerves. 

Message 17 of 38 (2,662 Views)

Re: Not able to invite a friend h2h

Community Manager

@zagreat1@EQ-Fitzo@PlatinumDynasty@KingRemy400@MooreToExpext

 

Until this issue is resolved, the workaround is to un-friend and re-friend the affected people.

 

Apologies for any inconvenience until then.

barry.png
Message 18 of 38 (2,712 Views)

Re: Playing a friend that’s not on the list but online

[ Edited ]
Community Manager

@zagreat1@SixxSevinn@SirFozzie

 

Please let us know if unfriending and then refriending that person resolves the issue, thanks.

barry.png
Message 19 of 38 (2,651 Views)

Re: Not able to invite a friend h2h

★★★ Newbie

Cool thanks for your prompt response, and confirming I’m not crazy lol

Message 20 of 38 (2,698 Views)