getting kicked from mut squads games

[K1NGZCOBR4Z]

Product: Madden 18
Platform:Microsoft XBOX One
Which console generation do you have? XBOX One X
Which mode has this happened in? Ultimate Team
Which part of the mode? MUT Squads
Summarize your bug When i play MUT Squads i get kicked about 90%-95% of the time.
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? Play a game of MUT Squads
What happens when the bug occurs? The game freezes for about 10 seconds then resumes and says connection to peer has been lost then receive a loss after getting back to the home screen.
What do you expect to see? Stay in the game.
What is your gamertag/PSN ID? K1NGZ COBR4Z
Date/time issue occurred Anytime on any day.
PS4 Crash Reporting: Please copy the text you put in the crash report here.

‌

N/A

[EA_Blueberry · Accepted solution]

If you are getting disconnected from matches, please try a power cycle with your console and network. We also have an article that helps players overcome connectivity issues in our games.

Reboot the power to the modem/router

1. Unplug the power cable from your modem/router for 5-10 minutes to refresh the network.

PS4:

Power Cycle

1. Touch the power button on the front of the PS4 for at least 7 seconds (until the system beeps twice).
2. Turn it back on after 1 minute. Launch the game.

Xbox One:

Power Cycle the Console

1. Turn off the Xbox One console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.
2. Unplug the console's power cable. Wait 10 seconds.

Important Be sure to wait 10 seconds. This step resets the power supply.

1. Plug the console power cable back in.
2. Press the Xbox button on your console to turn on the Xbox One.

Basic Connection Troubleshooting

https://help.ea.com/en/help/faq/connection-troubleshooting-basic/

I will be locking this post down though to avoid further necroposting. If you still need help with this specific topic please create a new post on our boards.

• Don't "necropost." Reviving, updating or bumping old, outdated and irrelevant threads is not helpful for our community. It's best to check when the thread was created before you hit post, just to make sure it's not 2 years old for example.

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[daltendavis]

This sucks!!

[RedSox2002]

Has been happening to me too. So annoying

[AquIluave]

Platform: PlayStation 4
Which console generation do you have? XBOX One X
Which mode has this happened in? Ultimate Team
Which part of the mode? MUT Squads
Summarize your bug When i play MUT Squads i get kicked about 90%-95% of the time.
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? Play a game of MUT Squads
What happens when the bug occurs? The game freezes for about 10 seconds then resumes and says connection to peer has been lost then receive a loss after getting back to the home screen.
What do you expect to see? Stay in the game.I
What is your gamertag/PSN ID? xbloodkiller98
Date/time issue occurred Anytime on any day.
PS4 Crash Reporting: Please copy the text you put in the crash report here.

[K1NGZCOBR4Z]

update for anyone wondering it still happens every single game. I havent finished a mut squads game in probably 30 games. the most frustrating part of it all is that i only get kicked when im winning.

[K1NGZCOBR4Z]

and has cost me multiple super bowls and playoff runs. EA please fix this.

[Dragonz5154]

Have you found out anything yet?

[hayhay0815]

thid still happens in 18 on ps4 

[EA_Blueberry · Accepted solution]

If you are getting disconnected from matches, please try a power cycle with your console and network. We also have an article that helps players overcome connectivity issues in our games.

Reboot the power to the modem/router

1. Unplug the power cable from your modem/router for 5-10 minutes to refresh the network.

PS4:

Power Cycle

1. Touch the power button on the front of the PS4 for at least 7 seconds (until the system beeps twice).
2. Turn it back on after 1 minute. Launch the game.

Xbox One:

Power Cycle the Console

1. Turn off the Xbox One console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.
2. Unplug the console's power cable. Wait 10 seconds.

Important Be sure to wait 10 seconds. This step resets the power supply.

1. Plug the console power cable back in.
2. Press the Xbox button on your console to turn on the Xbox One.

Basic Connection Troubleshooting

https://help.ea.com/en/help/faq/connection-troubleshooting-basic/

I will be locking this post down though to avoid further necroposting. If you still need help with this specific topic please create a new post on our boards.

• Don't "necropost." Reviving, updating or bumping old, outdated and irrelevant threads is not helpful for our community. It's best to check when the thread was created before you hit post, just to make sure it's not 2 years old for example.

AHQ Rules & Guidelines