August 2017 - last edited August 2017
It happened twice and both times in the fourth quarter of game with 10 minute quarters. seems like it timed out or something. Very frustrating while playing head to head. Never happens with anything else. Just EA servers. Just keep getting kicked off EA servers.
Solved! Go to Solution.
January - last edited January
This post originally was created when there was a connectivity issue happening at the time, but if you're experiencing any connectivity issues with the servers we have some great steps in the article below that are helpful in keeping you connected. We know this stuff can be frustrating to deal with and we're always here to help, just give us a heads up on what's happening and we'll do our best to find the solution for you.
I'm going to lock this post because it's 2 years old now and related to an issue around the time. Please create a new post if you're having some trouble so we can start tracking recent reports more accurately.
Good luck on the field.
I am having the same issue with "not able to process request" but only when I try to play the goat challenge. I have earned all of them until today and I tried on all three systems in my house. I have tried reboot, hard boot, and unplugging it.
I am still getting kicked off. has been happening for a month now. yesterday was good for the first time and back again kicking me off as soon as I try to play a live game