What Kind of mess is this EA you Guys are about to Lose me as a fan

[billyware]

Product: Madden 18
Platform:Sony Playstation 4
Which console generation do you have? PlayStation 4
What is your gamertag/PSN ID? Blackghostx2
Date/time issue occurred 04/16/2018 5pm
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Play Now
Summarize your bug EA what is going on with the Roster udate error fix where it will freeze when trying to upload udated roster and wont finish the update?
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? it just happens when you turn the game on after you update the roster for online play
What happens when the bug occurs? the game loads the freezes and says error cant upload tunning roster
What do you expect to see? the in game menu
PS4 Crash Reporting: Please copy the text you put in the crash report here.

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Please explain how to fix this and what is the status on the fix for these images i sent you EA i spend way too much money on this game do deal with this kinda of BS