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Online rank disappeared

by jones5979
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Online rank disappeared

★★★★ Novice

Product: Madden 18
Platform:Sony Playstation 4
Which console generation do you have? PlayStation 4
Which mode has this happened in? Online head to head
Summarize your bug I was ranked in the 3 hundreds and my connection was lost on 3 games straight and then my ranking didn't show up anymore how to fix it or can you guys fix it
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? Just want it fixed
What happens when the bug occurs? Don't know
What do you expect to see? One it fixed
What is your gamertag/PSN ID?
Date/time issue occurred About 3 days ago
PS4 Crash Reporting: Please copy the text you put in the crash report here. It didn't crash just lost connection to the Internet

fix Just want it fixed
Message 1 of 25 (8,233 Views)

Accepted Solution

Re: Online rank disappeared

[ Edited ]
EA Community Manager

Thanks for the feedback. I have passed this along to our teams in the studio to investigate. I don't have an ETA at this time, but please be aware that our teams are aware of the issue.

 

KRAELO

 

*marked as solution for player visibility - EA_Barry

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Message 4 of 25 (11,227 Views)

All Replies

Re: Online rank disappeared

★★ Newbie
Someone quit on me and im on the Xbox
Message 2 of 25 (8,170 Views)

Re: Online rank disappeared

★★★★ Novice

im on xbox 1? anyway to get this rank back ive lost mine as well

Message 3 of 25 (8,112 Views)

Re: Online rank disappeared

[ Edited ]
EA Community Manager

Thanks for the feedback. I have passed this along to our teams in the studio to investigate. I don't have an ETA at this time, but please be aware that our teams are aware of the issue.

 

KRAELO

 

*marked as solution for player visibility - EA_Barry

Message 4 of 25 (11,228 Views)

Re: Online rank disappeared

★★★★ Novice
Well they've been "aware" of it since at least last year because I have been following these posts on this site in hopes to find a fix! This happened on madden 17 to me and it just happened to me AGAIN on madden 18! How in the hell can they not have this fixed by now??? Unless they just don't care
Message 5 of 25 (8,094 Views)

Re: Online rank disappeared

[ Edited ]
★★ Novice
Same here I thought it was fixed then my rank disappeared yesterday after opponent quit on me. Its all I play so I'm very upset.
Message 6 of 25 (8,083 Views)

Re: Online rank disappeared

★★★★ Novice
This happen to me to on Xbox one.. my rank not showing ..
Message 7 of 25 (8,060 Views)

Re: Online rank disappeared

★★★★ Novice

When will this be fixed? I need a refund this has been going on for so long and it's obvious your team doesn't have line of site to addressing this issue

Message 8 of 25 (8,021 Views)

Re: Online rank disappeared

★★★ Newbie

Randomly happened to me today, too. Im on PS4, and my gamer tag is jhawk44. Please fix this problem. 

Message 9 of 25 (8,004 Views)

Re: Online rank disappeared

★★★★ Novice

This is hog wash. This issue has been reported since the release date and it's happening across platforms. EA has no ETA and a pretty much blowing us off about it.

Message 10 of 25 (7,994 Views)

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