Madden 18 - Updating your Email on your EA Account [ Edited ]

[MeatballsChomp]

My EA account is somehow linked to two emails.

One of which I no longer have access to, when I log into Madden 18 and I'm prompted to login it displays the invalid email and not the one I can login with.

I've tried going through account managers to find a way to remove the defunct email but there's no choice to remove one. 

Is there a way to resolve this?

*I've attached a photo of the email address it displays, upon checking with Yahoo, the account doesn't even exist.

[Edit: Screenshot removed for security reason/Personal Information]

[EA_Barry · Accepted solution]

@MeatballsChomp

Check the following article for info on changing your email or adding a secondary if you no longer have access to the initial email:

https://help.ea.com/en-us/help/account/if-you-forgot-your-ea-account-id-or-password

If you still have difficulty then an Advisor should be able to help you modify your account details.

If required, click the following link to contact an Advisor: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: http://answers.ea.com/t5/Technical-Issues/How-to-contact-an-Advisor-via-EA-Help/td-p/5650100

[EA_Barry · Accepted solution]

@MeatballsChomp

Check the following article for info on changing your email or adding a secondary if you no longer have access to the initial email:

https://help.ea.com/en-us/help/account/if-you-forgot-your-ea-account-id-or-password

If you still have difficulty then an Advisor should be able to help you modify your account details.

If required, click the following link to contact an Advisor: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: http://answers.ea.com/t5/Technical-Issues/How-to-contact-an-Advisor-via-EA-Help/td-p/5650100

[SH3PSY]

hi,

can anyone help? i have a new email  i would like to attach to my ea account, but it keeps saying invalid email? i have entered it correctly but still says the same???