Help us improve Answers HQ! Take Survey No, Thanks

Re: Live download content will not download in madden nfl 18 goat edition

by Hbozeman
Reply

Original Post

Accepted Solution

Live download content will not download in madden nfl 18 goat edition

★★★★ Novice

Product: Madden 18
Platform:Microsoft XBOX One
Which console generation do you have? XBOX One S
Which mode has this happened in? Play Now
Summarize your bug The live downloadable content will not load during game load. It says recommended and you can skip it. If I skip it. I'm fine but if I try to download it will just sit there for hours doing nothing. Please advise. Thank you
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? just start the game up and you will see. It will say new live content available , but it never downloads
What happens when the bug occurs? the game just freezes or appear to freeze
What do you expect to see? I expect to see this thing download
What is your gamertag/PSN ID? alertarsier203
Date/time issue occurred 8/31/17
PS4 Crash Reporting: Please copy the text you put in the crash report here.

here are the screen shots

Message 1 of 25 (23,663 Views)

Accepted Solution

Re: Live download content will not download in madden nfl 18 goat edition

★★★★ Novice
This worked for me:

-Go to games and apps, press options button, click “manage game” on Madden 18
-Delete save data (this will delete anything you have on the system but not in the cloud (ex. MUT or cloud franchise)

View in thread

Message 15 of 25 (16,461 Views)

All Replies

Re: Live download content will not download in madden nfl 18 goat edition

★★★★ Novice

Can we get a response from an EA team member on this?

Message 2 of 25 (23,390 Views)

Re: Live download content will not download in madden nfl 18 goat edition

Community Manager

@ThunderingIce22@george2973

 

Can you guys power off your router first.

 

Then do the following:

 

  1. Turn off the Xbox One console by pressing the Xbox button  on the front of the console for about 10 seconds until it shuts down completely.
  2. Unplug the console's power cable. Wait 10 seconds.

    Important Be sure to wait 10 seconds. This step resets the power supply.

  3. Plug the console power cable back in.
  4. Press the Xbox button  on your console to turn on the Xbox One.

Power your router back on and retry the Live Content download.

 

Please post your results here, thanks.

--------------------------------------------------------------------------------------------------
If a post Answers your question please click on Accept as Solution.
Thank players and help them 'Level Up' by giving them XP.
Thank you for sharing your gaming expertise with your fellow players!
Message 3 of 25 (23,380 Views)

Re: Live download content will not download in madden nfl 18 goat edition

★★★ Newbie

I am still experiencing the same issue.

Message 4 of 25 (23,254 Views)

Re: Live download content will not download in madden nfl 18 goat edition

★★★★★ Newbie
I have had this same issue for a few weeks. I just kept saying no to it and was able to play until today. Can't get into MUT squads. Commentary and roster updates download no issue but just this live commentary one.
Message 5 of 25 (23,046 Views)

Re: Live download content will not download in madden nfl 18 goat edition

★★★★ Novice

I am on the PS4 and have tried restarting the router + PS4 as well as deleting the saved data on the system storage.

 

Still happening.  Causing the game to be unplayable

Message 6 of 25 (23,000 Views)

Re: Live download content will not download in madden nfl 18 goat edition

★★★★ Novice

Same issue here on PS4. It's been several weeks since this was reported. Any responses?

Message 7 of 25 (22,508 Views)

Re: Live download content will not download in madden nfl 18 goat edition

Community Manager

@ehhhness@BooTearin@LegionsOfBoom@noquarterhoth

 

This issue should be resolved at this time. If you are still seeing this then we need you to contact us for assistance.

 

If required, click the following link to contact an Advisor: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: http://answers.ea.com/t5/Technical-Issues/How-to-contact-an-Advisor-via-EA-Help/td-p/5650100

 

Thanks.

 

--------------------------------------------------------------------------------------------------
If a post Answers your question please click on Accept as Solution.
Thank players and help them 'Level Up' by giving them XP.
Thank you for sharing your gaming expertise with your fellow players!
Message 8 of 25 (31,545 Views)
Highlighted

Re: Live download content will not download in madden nfl 18 goat edition

★★★★★ Newbie

I still got this issue.

Message 9 of 25 (22,377 Views)

Re: Live download content will not download in madden nfl 18 goat edition

★★★ Newbie
Still have it now as well
Message 10 of 25 (21,756 Views)

fifa-20-promo-splash

Having trouble connecting to your game?

Try these steps first to clear up any problems you may have when connecting to an EA game.

Troubleshoot and test your connection

ea-help-promo

Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help