How do I redeem my Twitch Prime Reggie White?

[Spsenior22]

I am having the same problem. It is telling me that it is in my Twitch account. I was expecting a code like in 2K. I'm not sure if it is just supposed to appear in our MUT when we turn it on or not...

[MasTeR_MoRaliTy]

I linked the wrong EA to begin with as well. I'll give your remedy a try later! I really want to get that Reggie White.

[MasTeR_MoRaliTy]

Shogo - did you buy the game or do you share it with someone? 

Before I delete Twitch and try all that I'm kind of wondering if the fact that I'm sharing iit with someone is creating an issue. Has anyone else had this Twitch issue and at the same time you are the second user of a purchase Madden. What I mean is my brother bought the game digital on his Xbox, however, I have his account recovered on mine and his account has my Xbox listed as his second home box so that I have access to his archives. 

[RedFoxxie]

Hey there @kdotjcole2016

There's been a bit of a hot potato going on with this issue where EA, Twitch and Amazon kinda are throwing the issue around like a hot potato and nobody wants to take responsibility. There's a discussion about it on this reddit thread : https://www.reddit.com/r/Twitch/comments/6vcfem/need_some_assistance_linking_my_ea_account_to_my/

On that thread, tazzgonzo, Sr. Community Manager of Twitch Prime is telling to send him a DM with your Twitch name if you keep having the error.

But yeah, it seems to be a rather wide-blown issue so chances are that some compensation will be seen eventually. Difficult to say though.

Sorry for the issue. Nothing much we can do at the user end unfortunately other than make noise about it.

[SEALZMATRIX66]

Many are getting this error message including me and I hope they fix this fast.  EA makes it very hard to get any help--but hey we all paid $60+ for game that for some won't even work.  Just like blind sheep following each other we keep buying their poor quality newest and greatest game.  Marketing works!

[richeerich32]

Same here.  Contacted EA, they sent me to Amazon.  Amazon sent me to a Twitch person.  Twitch person sent me to Twitch Prime email address or purchases.  Sent an email and no response yet.  This sucks.  Good luck

[T8MON3Y412]

I'm having the same problem and nobody seems to want to be accountable for it.  EA says to contact Twitch and Twitch says to contact EA.  Why run a promotion if your system isn't ready for it?  This needs to be resolved sooner than later.

[qsp56789]

Tried both still no luck Im convinced a EA problem I even made a new Amazon, Twitch and aligned all the emails and still the same thing! They really need to fix this I hate seeing 

{"error":"invalid_request"}

[WHN5]

Any update on this? I have the same problem

[CiscoKid22]

It dropped for me after I completed the first challenge.  I think there was a total of five cards and I inserted White into my lineup.