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[INFO REQUEST] - Missing Head to Head Rank

by wr3cka
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Original Post

Re: My Madden 18 Online H2H Ranking is now blank after my game froze

★★★★ Novice
Real swagga, I'm having the same problem. Do u have a ps4? How do u clear the cache?
Message 71 of 613 (2,004 Views)

Re: My Madden 18 Online H2H Ranking is now blank after my game froze

★★★★ Novice
Aido, How do you clear the cache?
Message 72 of 613 (2,002 Views)

Re: My Madden 18 Online H2H Ranking is now blank after my game froze

[ Edited ]
EA Origin Team

Hey @ALLSKINS202

You can do it by powering your console off and plugging it out for a good 60+ seconds. Then plug it back in and power it up.

@ShamOfCali If you've tried the above and it has not worked can you please give me a rough time and date of when your rank changed to show the dashes? Also, a screenshot of your rank would be great if you could. (make sure to blank out any other details that you want in the screenshot or just send it to me via PM if you like).

-Aido

Message 73 of 613 (1,988 Views)

Re: Missing online h2h rank

EA Origin Team

Thanks for the info @jones5979

What console are you playing on? 

-Aido

Message 74 of 613 (1,918 Views)

Re: My Madden 18 Online H2H Ranking is now blank after my game froze

★★ Novice
I have tried this and has not worked .. this happens 08-28-17 10pm central time
Message 75 of 613 (1,972 Views)

Re: My Madden 18 Online H2H Ranking is now blank after my game froze

★★★★ Novice
8/25 on Friday 10am PST.
It doesn't even give me the my rank tab on the online head to head menu.
Message 76 of 613 (1,975 Views)

Re: My Madden 18 Online H2H Ranking is now blank after my game froze

★★★★ Novice
Message 77 of 613 (1,976 Views)

Re: My Madden 18 Online H2H Ranking is now blank after my game froze

★★★★ Novice
Aido, I tried what you said, and still no rank. This started around last Tuesday.

PS4 GAMERTAG: ALLSKINS
Message 78 of 613 (1,968 Views)

Re: My Madden 18 Online H2H Ranking is now blank after my game froze

EA Origin Team

@ALLSKINS202 Thanks for trying.

It's with the team for investigation now. Appreciate your patience.

-Aido

Message 79 of 613 (1,964 Views)

Re: My Madden 18 Online H2H Ranking is now blank after my game froze

★★★★ Newbie
I'm having the same damn problem.. So irritating. Spend 80 bucks for a game to work and it's having issues. Game froze and ranking has vanished.
Message 80 of 613 (1,955 Views)

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