August 2017 - last edited August 2017
If you review my initial post it says that I went through the entire EA Troubleshoot with a representative already. Power Cycling, deleting and reinstalling game and gamertage, etc... This problem is not on our end but on yours. Is there maybe a patch that can be done to rectify this situation or something. I love playing Madden and the best part is seeing how you rank up against competition worldwide which we can no longer do. Plus if you get a chance please review the other issues that I posted such as the custom playbooks not working right. Let us know what you can do to rectify, if anything.