I may have found a fix. I deleted my user game data and cleared the cache. That also deleted my custom playbook. When I tried a online game it loaded and instantly said I lost connection to my peer. When I got back to the home screen. My rank reappeared
I couldn't for PS4 I deleted everything associated with madden 18 data and redownloaded the game didn't work tried 3 times thinking I missed an item. So now I'm reformatting my Ps4 and deleted all saved online storage and deactivated the PS4 to default. I'll wait a few hours and try to download and get my rank back! I went from 11 to #90 right now on weekly rank.
I have posted already & seen multiple people post about the same thing. It'd be nice if someone from your company could at least let the community know what is going on if we are spending 70+ dollars to play the game early, or at all. My ranking disappeared & I have seen people with far worse records ranked all the way up to 54,000. LET US KNOW WHAT IS GOING ON. I DONT SEE THE POINT OF AN ANSWERS HQ IF NO ONE HAS THE ANSWERS!!!! I'm sure you have smart enough people to go on & fix it or give information. For a game with so much hype around it, I'm surprised it's having these problems every year.