I just purchased Madden 18 GOAT Edition, however I'm unable to access online features due to my account being linked to an EA account I no longer have access to. I made a new EA profile, but have so far been unable to find any method of linking this to my Xbox Live Account. My previous account is under an email that is no longer active, so sending password recovery emails does me no good. I went through my Microsoft account and removed the old email address from being associated with my account, however upon launching Madden 18 it still prompts me to sign in under the old email without an option to type in a different email address. I have tried removing my account from my xbox entirely and signing in under the new alias email and signed in successfully, but still only given the option to sign into my EA Account under the old email. Is there any way of removing the link between this outdated EA account and linking it to my new account?
