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Re: Changing email on console

by EA_Blueberry
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Changing email on console

★★★★ Newbie
I’m trying to log in on my Xbox to play Madden 18 but an email shows up that I don’t want to sign in using cause I don’t have the password for that account. How do I change the email I want to log in using on my consol?
Message 1 of 7 (763 Views)

Accepted Solution

Re: Changing email on console

Community Manager

@XGNDogfighter

 

You can either contact us to reset your EA account password or change your EA associated email address.

 

Change email address: https://help.ea.com/en-us/help/account/if-you-forgot-your-ea-account-id-or-password

 

Contact us to reset password: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: http://answers.ea.com/t5/Technical-Issues/How-to-contact-an-Advisor-via-EA-Help/td-p/5650100

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Message 2 of 7 (1,053 Views)

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Re: Changing email on console

Community Manager

@XGNDogfighter

 

You can either contact us to reset your EA account password or change your EA associated email address.

 

Change email address: https://help.ea.com/en-us/help/account/if-you-forgot-your-ea-account-id-or-password

 

Contact us to reset password: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: http://answers.ea.com/t5/Technical-Issues/How-to-contact-an-Advisor-via-EA-Help/td-p/5650100

--------------------------------------------------------------------------------------------------
If a post Answers your question please click on Accept as Solution.
Thank players and help them 'Level Up' by giving them XP.
Thank you for sharing your gaming expertise with your fellow players!
Message 2 of 7 (1,054 Views)

Madden 18 online

★★ Newbie
Hello there. I just got my PlayStation back and I’m not able to sign into my EA account because on the email it gives me it’s missing a number in it and I can’t even log into my email so I’m not able to change the password or nothing. I just want to make a new one because I can’t play online features
Message 3 of 7 (674 Views)

Can't sign into ea account on Madden 18

★★★ Newbie
Ea fix this it's starting to * me off
Message 4 of 7 (612 Views)

Re: Can't sign into ea account on Madden 18

★★★★ Newbie
You and me both
Message 5 of 7 (364 Views)

Re: Changing email on console

★★★★ Newbie
Not True. I reset the Email on the EA website but the console still only sees the former. So, that answer EA_Barry gave is not Correct. F
Message 6 of 7 (361 Views)
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Re: Changing email on console

Community Manager

Hi, @SwadMA

 

If you're having trouble updating the email address on your account we advise contacting our Live-Support team so they can ensure it's properly updated and correctly showing up in-game.

Click HERE to speak with an EA Advisor

/Blueberry

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