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Changing email on console

by XGNDogfighter
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Changing email on console

★★★★ Newbie
I’m trying to log in on my Xbox to play Madden 18 but an email shows up that I don’t want to sign in using cause I don’t have the password for that account. How do I change the email I want to log in using on my consol?
Message 1 of 7 (761 Views)

Accepted Solution

Re: Changing email on console

Community Manager

@XGNDogfighter

 

You can either contact us to reset your EA account password or change your EA associated email address.

 

Change email address: https://help.ea.com/en-us/help/account/if-you-forgot-your-ea-account-id-or-password

 

Contact us to reset password: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: http://answers.ea.com/t5/Technical-Issues/How-to-contact-an-Advisor-via-EA-Help/td-p/5650100

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Message 2 of 7 (1,051 Views)

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Re: Changing email on console

Community Manager

@XGNDogfighter

 

You can either contact us to reset your EA account password or change your EA associated email address.

 

Change email address: https://help.ea.com/en-us/help/account/if-you-forgot-your-ea-account-id-or-password

 

Contact us to reset password: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: http://answers.ea.com/t5/Technical-Issues/How-to-contact-an-Advisor-via-EA-Help/td-p/5650100

--------------------------------------------------------------------------------------------------
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Thank players and help them 'Level Up' by giving them XP.
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Message 2 of 7 (1,052 Views)

Madden 18 online

★★ Newbie
Hello there. I just got my PlayStation back and I’m not able to sign into my EA account because on the email it gives me it’s missing a number in it and I can’t even log into my email so I’m not able to change the password or nothing. I just want to make a new one because I can’t play online features
Message 3 of 7 (672 Views)

Can't sign into ea account on Madden 18

★★★ Newbie
Ea fix this it's starting to * me off
Message 4 of 7 (610 Views)

Re: Can't sign into ea account on Madden 18

★★★★ Newbie
You and me both
Message 5 of 7 (362 Views)

Re: Changing email on console

★★★★ Newbie
Not True. I reset the Email on the EA website but the console still only sees the former. So, that answer EA_Barry gave is not Correct. F
Message 6 of 7 (359 Views)

Re: Changing email on console

Community Manager

Hi, @SwadMA

 

If you're having trouble updating the email address on your account we advise contacting our Live-Support team so they can ensure it's properly updated and correctly showing up in-game.

Click HERE to speak with an EA Advisor

/Blueberry

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Message 7 of 7 (325 Views)

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