Re: Cannot invite friends or see friends in friend list

by gbuc
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Original Post

Accepted Solution

Cant see any friends online or invite them

★★ Novice

Product: Madden 18
Platform:Microsoft XBOX One
Which console generation do you have? XBOX One S
Which mode has this happened in? Online head to head
Summarize your bug Also happens in franchise mode as i can't invite my friends to the game.. I'm starting to think its only the digital version my friends copy is fine. I can't see any friends on my friend list to invite to online play or connected franchise.. it says my friend list is Empty it also will not let me join anyone playing madden
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Go to online head to head and go to play a friend
What happens when the bug occurs? It will say your friends list is Empty although i have many friends
What do you expect to see? I expected to at least see my 2 friends who i bought madden with. It's not showing any friends not even friends offline
What is your gamertag/PSN ID? Cantcatchzoom
Date/time issue occurred 8/28/17 all night after 7pm
PS4 Crash Reporting: Please copy the text you put in the crash report here.

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Message 2 of 22 (26,821 Views)

Accepted Solution

Re: Cannot invite friends or see friends in friend list

[ Edited ]
Community Manager (retired)

@Cantcatchzoom@philmcflyy@gbuc@chughett91

 

Hey everyone,

 

I've looked into this issue and our team discovered this issue overnight and have successfully implemented a fix - you should now be able to see your friends lists and invite your friends again!

 

Sorry for any inconvenience caused.

 

- DarDar

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Message 8 of 22 (31,862 Views)

All Replies

Cannot invite friends or see friends in friend list

[ Edited ]
★★ Novice
I have been trying to invite my friends to a franchise league and it keeps telling me i have no friends. It also won't let me play a friend online as nything populates the friend list and i have plenty of friends....smh please help with this issue..i even tried going to a friend's name and inviting from the and that field is grayed out
Message 1 of 22 (26,570 Views)

Adding a Friend on Madden 18 XBOXONE

★★★ Newbie

How do you play a friend on xboxone? My friends list is empty and I want to add a friend and it doesn't have an option to manually add a friend.

Message 3 of 22 (26,484 Views)

Re: Cant see any friends online or invite them

★★★ Newbie
Madden on Xbox one is aweful to play a friend on. What a crock
Message 4 of 22 (26,537 Views)

Re: Cannot invite friends or see friends in friend list

★★★ Newbie
I'm having this problem too
Message 5 of 22 (26,509 Views)

Re: Cannot invite friends or see friends in friend list

[ Edited ]
★★★ Newbie
I have the same issue too & ; my friends too. Please fix this EA sports.
Message 6 of 22 (26,492 Views)

Re: Cant see any friends online or invite them

★★★ Newbie
Seems like EA fixed the problem...for now.
Message 7 of 22 (26,496 Views)

Re: Cannot invite friends or see friends in friend list

[ Edited ]
Community Manager (retired)

@Cantcatchzoom@philmcflyy@gbuc@chughett91

 

Hey everyone,

 

I've looked into this issue and our team discovered this issue overnight and have successfully implemented a fix - you should now be able to see your friends lists and invite your friends again!

 

Sorry for any inconvenience caused.

 

- DarDar

Message 8 of 22 (31,863 Views)

Re: Cannot invite friends or see friends in friend list

★★★ Newbie
I'm having the same problem, Gamertag: XDEADKILLJOY
Message 9 of 22 (25,986 Views)

Re: Cannot invite friends or see friends in friend list

★★★ Newbie
I’m having this same issue right now it’s been a whole week!! 1/27/18
GAMERTAG is djbrcharles
My email [edit: email address removed] pleas fix this
Message 10 of 22 (25,264 Views)