I want to access online features in Madden 18 but the email is locked in. I made a new EA account but there is no way to link that with my profile. Is there some way EA can reset the password that is originally paired with my Xbox live account? It is the same email that I used to log into Xbox live. I don't have access to that email. I created that email over 10 years ago. Xbox live actually has my new email address paired with it for security reasons, I want to do that with my EA account but customer service has been no help.