August 2017
Solved! Go to Solution.
August 2017 - last edited August 2017
EDIT: Could be related to an outage. Checking the outage map currently shows there's been some online problems at EA since 12:00 AM EDT : http://downdetector.com/status/ea
Original post:
First, try to very simply reset your console.
Second, make sure that you have your profile set up properly. Especially not having set up age on your profile might affect online connectivity.
If all else fails , contact the support directly : https://help.ea.com/en/contact-us/new
Good luck.
August 2017 - last edited August 2017
EDIT: Could be related to an outage. Checking the outage map currently shows there's been some online problems at EA since 12:00 AM EDT : http://downdetector.com/status/ea
Original post:
First, try to very simply reset your console.
Second, make sure that you have your profile set up properly. Especially not having set up age on your profile might affect online connectivity.
If all else fails , contact the support directly : https://help.ea.com/en/contact-us/new
Good luck.
August 2017