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Re: tuning data and roster update download error

by belovedwarrior87
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Accepted Solution

tuning data and roster update download error

★★★★ Novice

Product: Madden 17
Platform:Sony Playstation 4
Summarize your bug: I get download error message every time the game starts tuning, roster,play call data i cant play online without these updates and ive tried deleting and reinstalling the game still doesnt work
How often does the bug occur?: Every time (100%)
Steps: How can we find the bug ourselves?: after the loading screen or head on screen
What happens when the bug occurs?: message says there was an error could not download roster update or tuning data
What do you expect to see?: download complete 100%
If your game crashed, about how many minutes were you playing before it crashed?:
What is your gamertag/PSN ID?: demetric93
Date/time issue occurred: 8/23/16
Did this issue happen in Connected Franchise Mode?: No

tuning data and roster update download error wont dowload asks me to retry but it still doesnt work

Message 1 of 8 (12,785 Views)

Accepted Solution

Re: tuning data and roster update download error

★★★★ Newbie
You have to uninstall the game update and reinstall it like you first did. The one that takes a few hours to upload. Uninstall it and reinstall it then you should be fine. That's what I did and it worked

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Message 3 of 8 (18,186 Views)

All Replies
Highlighted

Re: tuning data and roster update download error

★★★★ Newbie
I'm having this same problem today and did the same thing you did. I can't even start the game even after it asks me to retry and I say no it tries any way
Message 2 of 8 (12,656 Views)

Re: tuning data and roster update download error

★★★★ Newbie
You have to uninstall the game update and reinstall it like you first did. The one that takes a few hours to upload. Uninstall it and reinstall it then you should be fine. That's what I did and it worked
Message 3 of 8 (18,187 Views)

Re: tuning data and roster update download error

★★★★ Novice

i did it twice & it still will not download up dated rosters or tune data

Message 4 of 8 (12,291 Views)

Re: tuning data and roster update download error

★★★★ Newbie
I am having the same issue. Have deleted and reinstalled entire download. No change
Message 5 of 8 (11,751 Views)

Re: tuning data and roster update download error

Community Manager

@CJAHONDA@c1495218

 

I think at this stage you guys will need the help of one of our Advisors:

 

Click the following link to get started: https://help.ea.com/en/contact-us/

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Message 6 of 8 (11,742 Views)

Re: tuning data and roster update download error

★★★★ Newbie
Your advisor told me to come back here has a solution been reached?
Message 7 of 8 (10,855 Views)

Re: tuning data and roster update download error

★★★★ Newbie
Me either
Message 8 of 8 (2,476 Views)

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