Ultimate team

[novax1228]

In my notification bar in ultimate it says I have unlocked a pack through mut rewards it says claim now but it will not let me claim it I'm wondering what am I supposed to do to be able to open it?

[EA_Barry]

@novax1228

Have you signed up and signed in to MUT Rewards?

https://www.easports.com/madden-nfl/mut-rewards

[novax1228]

@EA_Barry Yes I did I'm in all pro tier.