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Servers cannot process your request - MUT

by Dasherman70
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Re: MUT seasons "our servers cannot process your request..."

★★★ Newbie
 
Message 41 of 46 (2,043 Views)
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Re: MUT seasons "our servers cannot process your request..."

★★★★ Novice

Same issue for me. Germany - ISP Vodafone. Followed all the official steps as well as the unofficial (resetting MAC address). How can this still be an issue after such a long time. Random rant: how can you be so keen on the shop perfectly working but not that people can even connect. It's such a no brainer to work on.

Message 42 of 46 (1,638 Views)
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Re: MUT seasons "our servers cannot process your request..."

★★★ Newbie

same... germany and vodafone too... 🤮🤮

Message 43 of 46 (1,614 Views)
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Re: MUT seasons "our servers cannot process your request..."

★★★★ Novice
america @xKINGMACK9x
Message 44 of 46 (808 Views)
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Re: Servers cannot process your request - MUT

★★★ Newbie
@Dasherman70 Just got the game and this happened how long will it take to fix it
Message 45 of 46 (452 Views)
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Re: Servers cannot process your request - MUT

Community Manager

I'll be locking down this down from further replies due to necroposing. "Servers cannot process your request" is a general connectivity error which could be a local network issue, server disruption, or caused by an ISP outage. We recommend performing the connectivity troubleshooting steps below if you experience any trouble connecting to the servers.

 

Please check EA Help on Twitter, PlayStation Status, and Xbox Live Status to see if there is an outage currently being investigated. 

We have connection troubleshooting steps below that should help! If not, please let us know by creating a new post or feel free to contact our Live-Support on Twitter, Facebook, or Help site.

 

Basic Connection Troubleshooting

https://help.ea.com/en/help/faq/connection-troubleshooting-basic/

/Blueberry

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Message 46 of 46 (392 Views)
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Having trouble connecting to your game?

Try these steps first to clear up any problems you may have when connecting to an EA game.

Troubleshoot and test your connection

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Reset, update, or link your account information.

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