Promo code did not work

[lildogg14]

I purchased the madden deluxe and the promo code for the ultimate team got accepted but I did not receive any of it

[EA_Barry · Accepted solution]

@lildogg14 @yanks09ajg

Please make contact with an EA Game Advisor for assistance. Click the following link to get started: http://help.ea.com/en/contact-us/new/?category=demo-beta

For help on how to contact an Advisor please use this link: http://answers.ea.com/t5/EA-Help-Beta/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/...

[yanks09ajg]

Same issue, entered promo code, it took, but never got the cards. Really upset, because we can't get an answer why. People buy the deluxe to get the cards. We just want the card packs.

[EA_Barry · Accepted solution]

@lildogg14 @yanks09ajg

Please make contact with an EA Game Advisor for assistance. Click the following link to get started: http://help.ea.com/en/contact-us/new/?category=demo-beta

For help on how to contact an Advisor please use this link: http://answers.ea.com/t5/EA-Help-Beta/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/...