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Old email account

by Killdare16
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Old email account

★★ Newbie

Can't access my ea account because of my old email account and I filled out the form but still nothing was resolved show pictures filled out everything but nothing. No phone number to talk to a live person to help get this resolved. It's like EA doesn't care about their customers service. Why would I buy a new Madden game every year if I can't access online. Something so easy to resolve shouldn't be this much hassle.

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Accepted Solution

Re: Old email account

★★ Pro

Hi @Killdare16 

 

Only EA Assistance can help you to recover your account, i invite your to contact them and explain your problem, because we can't do more on this community forum.

 

https://help.ea.com/en/

 

A phone number is available at the end of the questionnaire.

 

If we have answer to your question please accept solution Standard smile.

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Message 2 of 2 (194 Views)

All Replies

Re: Old email account

★★ Pro

Hi @Killdare16 

 

Only EA Assistance can help you to recover your account, i invite your to contact them and explain your problem, because we can't do more on this community forum.

 

https://help.ea.com/en/

 

A phone number is available at the end of the questionnaire.

 

If we have answer to your question please accept solution Standard smile.

Message 2 of 2 (195 Views)

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