Old email account

[Killdare16]

Can't access my ea account because of my old email account and I filled out the form but still nothing was resolved show pictures filled out everything but nothing. No phone number to talk to a live person to help get this resolved. It's like EA doesn't care about their customers service. Why would I buy a new Madden game every year if I can't access online. Something so easy to resolve shouldn't be this much hassle.

[Moskolonel · Accepted solution]

Hi @Killdare16 

Only EA Assistance can help you to recover your account, i invite your to contact them and explain your problem, because we can't do more on this community forum.

https://help.ea.com/en/

A phone number is available at the end of the questionnaire.

If we have answer to your question please accept solution .

[Moskolonel · Accepted solution]

Hi @Killdare16 

Only EA Assistance can help you to recover your account, i invite your to contact them and explain your problem, because we can't do more on this community forum.

https://help.ea.com/en/

A phone number is available at the end of the questionnaire.

If we have answer to your question please accept solution .