Re: NO OPTION TO SIGN INTO DIFFERENT EA ACCOUNT

by EA_Kristi
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NO OPTION TO SIGN INTO DIFFERENT EA ACCOUNT

★★★ Newbie

I DONT HAVE ACCESS TO THE EA ACCOUNT THAT POPS UP AUTOMATICALLY AND I CANT USE ANY ONLINE FEATURES WITHOUT SIGNING IN TO EA BUT THERES NO OPTION TO PICK A DIFFERENT ACCOUNT PLEASE FIX THIS 

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Re: NO OPTION TO SIGN INTO DIFFERENT EA ACCOUNT

EA Staff

@Codyop3 Please contact an Advisor and after verifying your account ownership they should be able to help you recover the account:

1. Click on the following link: http://help.ea.com/ (once there make sure that your country is correctly selected in top left hand corner of Help.EA.com)
2. Make sure you are logged in (top right corner) and select 'Help with Game'
3. Find the affected game (if it's an account issue select Origin)
4. Select 'Contact Us' at the bottom right on the new page
5. Select your platform and then 'Next'
6. Select topic from the drop down menus, type in a short description of your issue and select 'Next'.
7. Select a contact option. Please note that available contact options do depend on your country settings and time of day.

 

Let us know if you run into any trouble with this!

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Re: NO OPTION TO SIGN INTO DIFFERENT EA ACCOUNT

EA Staff

@Codyop3 Please contact an Advisor and after verifying your account ownership they should be able to help you recover the account:

1. Click on the following link: http://help.ea.com/ (once there make sure that your country is correctly selected in top left hand corner of Help.EA.com)
2. Make sure you are logged in (top right corner) and select 'Help with Game'
3. Find the affected game (if it's an account issue select Origin)
4. Select 'Contact Us' at the bottom right on the new page
5. Select your platform and then 'Next'
6. Select topic from the drop down menus, type in a short description of your issue and select 'Next'.
7. Select a contact option. Please note that available contact options do depend on your country settings and time of day.

 

Let us know if you run into any trouble with this!

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Re: NO OPTION TO SIGN INTO DIFFERENT EA ACCOUNT

★ Novice
Me too did u figure it out
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