Re: Madden Stealing Coins

by quinnthehuman16
Reply

Original Post

Madden Stealing Coins

★★★ Newbie

Product: Madden 17
Platform:Microsoft XBOX One
Summarize your bug Whenever I try to buy the 500 contracts in purchase contracts I press yes to buying it and my coins go but I don't get any contracts.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Try to buy 500 contracts in purchase contracts
What happens when the bug occurs? 10,000 coins leave and I don't get anything in return.
What do you expect to see? My coins leaving and contracts coming in.
If your game crashed, about how many minutes were you playing before it crashed? It didn't crash
What is your gamertag/PSN ID? AcId x MuTaNt
Date/time issue occurred 3/30 throughout the day
Did this issue happen in Connected Franchise Mode? No

Don't have screenshots
Message 1 of 3 (811 Views)

Re: Madden Stealing Coins

Community Manager

@jokester032504

 

It can take up to 24hrs for this type of purchase to be fully processed. If after that time has passed the contracts are not available then do contact us as below please.

 

Apologies for the inconvenience if this is required.

 

If required, click the following link to contact an Advisor: https://help.ea.com/en/contact-us/

 

Thanks.

barry.png
Message 2 of 3 (792 Views)

Re: Madden Stealing Coins

★★★★★ Newbie

I had the same problem today, and I just discovered what is happening with the contracts. To receive your contracts, you have to go to the unopened packs section, and they should be there.

Message 3 of 3 (775 Views)