March 2017
March 2017
March 2017
March 2017
My digital copy of Madden 17 started freezing during the loading screen 3 days ago. I have had the game since pre-release back in August and have never had a problem. The music keeps playing and Gronk keeps doing his thing but the game does not load. I can sign in with my sons profile and play just fine. While signed in and the game all loaded up under my sons profile, I switch to my profile and boom it freezes the game. I have done everything support has asked me too and it does not fix it. I have hard reset the console and modem. I have uninstalled and reinstalled the game. Deleted all my saves. Deleted my gamer tag from my console and re loaded it. I have even tried to sign in on another console and it does the same thing. They even had me go into my blu-ray settings and change things even though it is a digital copy. I have never made a custom playbook which they said could cause the issue. I checked with Xbox support as well and they say everything is fine with my profile. Every other game and app work just fine. All my other EA games work fine. I am even an EA Access subscriber and all of that works fine. Madden is the only thing that does not work if I sign in with my profile but works with anyone else's. Can someone please help me??!
April 2017
April 2017
Can someone please help me with this?
April 2017
May 2017
August 2017